Terms of Service

1. Acceptance of Terms

By accessing the Platform you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, and "you" shall refer to both you and the entity.

If you do not agree with any part of these Terms, you must not use the Platform.

2. Eligibility & Account

You must be at least 18 years old and legally capable of forming a binding contract to use the Platform. The Platform is intended for business use by advertisers, agencies, and brands.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at security@qityol.com if you suspect unauthorized access.

We reserve the right to suspend or terminate accounts that violate these Terms, exhibit fraudulent activity, or remain inactive for more than 24 consecutive months with a zero wallet balance.

3. The Platform

Qityol Ads Studio is an audio advertising management platform that allows advertisers to create, manage, and distribute audio campaigns across Qityol's owned inventory and integrated third-party distribution networks including Google Ad Manager, Spotify Megaphone, and AdsWizz.

We provide the Platform on an "as-is" basis and reserve the right to modify, suspend, or discontinue features at any time with reasonable notice.

4. Ad Content Standards

All creatives submitted to the Platform must:

• Be accurate and not misleading to listeners.
• Comply with all applicable laws and regulations in every territory where the ad will be served.
• Include proper disclosures where required (e.g., "Ad" or "Sponsored" labels).
• Not exceed volume levels that could damage listeners' hearing or violate broadcast standards.
• Be free from malware, unauthorized tracking scripts, or other malicious code.
• Respect the audio ad length limits defined in your selected ad format (15 s, 30 s, or 60 s).

Qityol may require creative re-submission or reject creatives at our sole discretion without prior notice.

5. Prohibited Content

You must not submit campaigns or creatives that promote or contain:

Campaigns for regulated categories (alcohol, gambling, financial services, healthcare) require prior written approval and may be subject to additional content restrictions and geo-fencing.

6. Campaigns & Bidding

Campaigns are charged based on the bid strategy you configure: CPM (cost per thousand impressions), CPC (cost per click), or CPL (cost per completed listen). Estimated reach figures are projections only and are not guarantees of delivery.

You set daily and total budget caps. Campaigns may slightly exceed daily caps by up to 20% to maintain delivery continuity, but your total budget cap will never be exceeded over the campaign lifetime.

Qityol uses a real-time bidding (RTB) system. Winning a bid does not guarantee listener engagement. You pay only for counted, auditable impressions or interactions as defined in your campaign settings.

7. Billing & Wallet

All campaign spend is deducted from your pre-funded Qityol Wallet. You must maintain a sufficient balance for campaigns to remain active. Qityol does not extend credit.

Wallet top-ups are processed via our payment processor (currently Stripe or IntaSend). All payments are in USD unless otherwise specified in your account settings. Once funds are added to your wallet they are non-refundable except as required by applicable law.

In the event of billing disputes you must contact billing@qityol.com within 30 days of the disputed charge. Undisputed charges will be considered final.

We reserve the right to update pricing, platform fees, and minimum wallet requirements with 14 days' written notice sent to your registered email address.

8. Third-Party DSP Networks

When you elect to distribute a campaign via a third-party network (e.g., Google Ad Manager or Spotify Megaphone), your campaign data is transmitted to and governed by that network's own terms and policies in addition to these Terms.

You are solely responsible for ensuring your creatives and targeting comply with the policies of each network you select. Qityol acts as an intermediary and is not liable for network-level rejections, delivery discrepancies, or policy changes made by third-party networks.

Campaign performance data returned from third-party networks may differ from Qityol's own measurement due to differing counting methodologies.

9. Intellectual Property

You retain all ownership rights in the ad creatives you upload. By submitting creatives to the Platform you grant Qityol a non-exclusive, worldwide, royalty-free license to reproduce, distribute, and display those creatives solely for the purpose of delivering your campaign.

You represent and warrant that you own or have the right to use all elements of your creatives including audio recordings, voice talent, music, and visual assets. Qityol reserves the right to remove any creative suspected of infringing a third-party's intellectual property rights.

The Qityol name, logo, Platform software, and all associated trade dress are the exclusive property of Qityol Inc. and may not be used without prior written consent.

10. Data & Privacy

Our Privacy Policy describes how we handle personal data collected through the Platform, including data you submit as an advertiser and listener-level signals used for targeting.

You agree not to upload personally identifiable information (PII) of listeners to the Platform without proper legal basis, and to comply with all applicable data protection regulations including GDPR, CCPA, and any local equivalents.

11. Attribution & Tracking

Qityol provides conversion tracking via a JavaScript snippet and server-side postback URLs. Implementation of conversion pixels is your responsibility. We are not liable for missed conversions resulting from incorrect or missing pixel implementation.

Invalid traffic (IVT) filtering is applied automatically. Impressions identified as IVT are not charged and are excluded from all reporting. Qityol uses industry-standard IVT detection methodologies aligned with the IAB/MRC guidelines.

12. Disclaimer of Warranties

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT.

We do not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components. We do not guarantee any specific campaign results including impressions, clicks, or listen-through rates.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, QITYOL AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING FROM YOUR USE OF THE PLATFORM.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO QITYOL IN THE 90 DAYS PRECEDING THE CLAIM.

14. Indemnification

You agree to indemnify, defend, and hold harmless Qityol, its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Platform; (b) your ad creatives or campaign content; (c) your violation of these Terms; or (d) your violation of any third-party right.

15. Termination

Either party may terminate the advertiser relationship at any time. You may close your account by contacting support@qityol.com. Upon account closure, any remaining wallet balance above $5.00 USD will be refunded to your original payment method within 10 business days, subject to verification.

Qityol may terminate or suspend your account immediately, without notice or liability, for violations of these Terms, fraudulent activity, or if required by law.

16. Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes shall be resolved exclusively in the state or federal courts located in Wilmington, Delaware, and you consent to personal jurisdiction therein.

17. Changes to These Terms

We may update these Terms from time to time. When we make material changes we will notify you by email and update the "Last updated" date above. Your continued use of the Platform after the effective date of the updated Terms constitutes acceptance of the changes.

18. Contact

Questions about these Terms? Contact us at: